We regret that you have a reason for complaint. In order to process your return quickly and smoothly, please follow the steps below:

1. Please fill out our complaint form carefully.
2. Print out the completed form and enclose it with your return.
3. Send the package to the following address using the enclosed form:

   Dipl.-Ing. H. Horstmann GmbH
   Reklamation
   Humboldtstraße 10
   42579 Heiligenhaus

If you have any further questions, please do not hesitate to contact us.

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